FAQs

Q?

How do I know if I qualify for these services?

A.

An initial assessment is required for all services. If you are a senior over the age of 60 and live in Dryden or the surrounding area, the Program Coordinator or Program Coordinator Assistants will notify you of your eligibility after the initial assessment has been completed.

Q?

As a caregiver to my elderly parents, can I sign them up for any of the support services?

A.

Families are welcome to contact Patricia Gardens at 223-5278 and inquire for services. An initial assessment is required but can be scheduled with the potential client and the family member who is calling on their behalf.

Q?

What are the fees for the Maintenance services?

A.

At the initial visit, a fee schedule will be provided to the client.

Q?

How do I know if I qualify for the Home Maintenance Program?

A.

If you are over the age of 60 and require assistance, please contact Patricia Gardens at 223-5278 and you will be assisted.

Q?

What are the hours of the Grace Haven Adult Day Program?

A.

The hours of the program are between 9:15-3:30 p.m.

Q?

How many days does the Grace Haven Adult Day Program Run?

A.

The Grace Haven Adult Day Program runs Tuesday, Wednesday and Thursday.

Q?

How can I attend the Grace Haven Adult Day program

A.

If you are interested in attending the Adult Day program, you may contact the Community Care Access Centre at 223-5948 to make application. They will complete the assessment and forward the referral to the Program Coordinator who will then be in touch to arrange the first visit based on availability

Q?

If I only want Meals on Wheels once a week, is it possible?

A.

Yes, you can receive supper meals up to 7 days a week. You can pick the days that you would like them. This also includes Statutory holidays.

Q?

How do I apply for a Patricia Gardens apartment?

A.

The Community Care Access Centre looks after the wait list and the application process for Supportive Housing. If you are interested in making application, please contact the Community Care Access directly at 223-5948.

Q?

What services does Patricia Region Senior Services Inc. provide?

A.

The organization provides assistance with Meals on Wheels, Transportation, Home Help, Home Maintenance, Lifeline, Grace Haven Adult Day Program, as well as provides a Supportive Housing program in Patricia Gardens. The Supportive Housing program is also offered as a satellite program in the 10 Victoria senior building.

Q?

How do I apply to Receive Community Support Services?

A.

You can contact Patricia Gardens at 223-5278 and speak directly to the Program Coordinator or Program Coordinator Assistants. A family member or friend may also make contact on your behalf.

Q?

What age is considered a senior?

A.

For all programs that are under Patricia Region Senior Services Inc. the age that is considered to be a senior is 60.

Q?

Is there a fee for Community Support Services?

A.

Yes there are fees specific to the different programs. At the initial visit, all fee schedules will be provided to the client.

Q?

How does the Transportation program work?

A.

At the initial visit, you will be required to get a photo Identification card completed. This card is good for a year at a time (April 1- March 31). You are eligible to receive up to 6 discounted rides per month. If you require additional rides, you are welcome to contact the Administration office and request additional rides. If there are no more discounted rides available, you will be placed on a waiting list for that month and as rides become available, they will be issued.

Q?

Can I use any of these support services on a temporary basis?

A.

If you are coming out of the hospital and require additional assistance to get back on your feet, you can utilize all of the available services for as long as you require them

Q?

Is there a wait list for Patricia Gardens apartments?

A.

Yes there is a wait list for apartments within Patricia Gardens.